Did you know that HVAC repairs can save your family from some serious housing issues?
Leaky air conditioners can cause dangerous black mold outbreaks in your ceilings. Meanwhile, a functional heater can prevent your house from developing structural problems.
While HVAC maintenance might not seem exciting, it can save you tens of thousands of dollars in damages. But, with so many heating and air conditioning companies on the market, how can you decide which one to choose?
Generally, good HVAC companies will have certifications, years of experience, and many good reviews.
At Cool Care Heating & Air, we have all of these qualifiers. Below you will find our explanation as to why we are the best heating and air company in Columbia, South Carolina.
Cool Care Heating & Air Offers Experience
Our company has long been a Columbia favorite. Founded in 2001, Cool Care Heating and Air has over two decades of experience in the HVAC market.
However, the company’s founders Teresa and Kenny Wardlaw have even more expertise than that. The husband and wife duo boasts over 37 years of combined experience in the market.
In other words, they know what they’re doing.
Cool Care Heating & Air also boasts a set of highly-skilled technicians. Our employees all come to the company with a solid technical background.
Once they are hired, these professionals undergo even more training to ensure the top quality of their work.
Our employees are also very motivated to provide customers with the best possible experience. They even agree to undergo random drug testing, just to make you more comfortable.
Certifications for High Quality
Any company can claim to deliver a high-quality product. However, at Cool Care Heating & Air, we don’t have to toot our own horn.
Several regulatory groups have recognized our company for its excellence.
North American Technician Excellent (NATE) is one such organization. This non-profit group creates industry standards for correct HVAC installation and maintenance.
We voluntarily engage NATE’s certification process. NATE’s program gives our technicians the skills that they need to be the best on the market.
Our status as a NATE-certified company shows customers that we will continue to deliver the highest quality work.
Cool Care Heating & Air has also committed to abiding by the International Mechanics Code. This code outlines extensive regulations that ensure the high caliber of our work and the safety of our employees.
These certifications show that we are invested in providing our customers with the smoothest possible HVAC installation and repair processes.
High Customer Satisfaction
Cool Care Heating & Air knows that customer satisfaction is a huge priority. As a result, it’s no surprise that we have over 212 positive reviews on Google.
Our customers have been particularly complimentary towards our employees. About 25% of our clients have left comments thanking us for sending such talented workers.
Past clients have called our technicians “nice, knowledgable, and patient.” That description perfectly encompasses the kind of positive work culture that we foster at our company.
Additionally, customers have appreciated our timely responses. We don’t just respond quickly to telephones and emails. We also show up quickly to make repairs.
One client wrote, “Cool Care came out quickly when my A.C. went out. They were fast, friendly, knowledgable, (and) professional.”
We understand that HVAC issues can have a huge impact on your comfort.
Cool Care Heat & Air doesn’t want to leave you suffering in extreme temperatures. That’s why our team makes it a priority to attend to your repairs as quickly as possible.
Establishing Trust Through Fair Pricing
Have you ever paid a ridiculous amount for an HVAC repair? These days, heat and air conditioning company prices are soaring.
Many companies are taking advantage of their customers by artificially boosting their costs. Some groups have doubled or even tripled, their prices.
At Cool Air Heating & Care, we don’t think that’s cool.
We are a family company. This means that we understand the stress that comes along with high prices. Consequently, we always try to offer our customers a good deal.
Historically, our clients have appreciated our fair pricing. In past reviews, one customer even stated that we were the only HVAC company that didn’t try to offer her a ridiculous price:
“Being a female (and) living alone, it is very hard (to) trust certain companies not to take advantage of you when it comes to prices.”
“After having two bad experiences with two other HVAC companies, I decided to try Cool Care… I am so glad I did.”
It gives us so much joy to read this kind of feedback. We genuinely want to build trust with our customers. Our goal is for you to know that we care about your HVAC needs.
Professionalism for Heating and Air Conditioning Companies
We understand that it’s not always easy to let someone into your home to make repairs. These days, the home isn’t only where your family gathers. It’s also, in many cases, a remote work office.
Our goal is to ensure that our customers feel comfortable at all times.
Because of this, our technicians always wear uniforms. They will drive up to your place in a Cool Care branded truck. They will also ring your doorbell decked out in Cool Care attire.
That way, you can confidently identify our specialists as members of our company.
We are also proud to say that we are a drug-free workplace. Our company culture prioritizes excellence all across the board. We believe in upholding professionalism and excellence in all aspects of life.
Get In Touch Today!
We know that not all heating and air conditioning companies are the same. At Cool Care Heating & Air, we work hard to deliver excellent services at a fantastic price.
Click here to contact us and book an appointment. We would be happy to help you with all of your HVAC needs.
Cool Care Heating and Air
3102 Bronx Rd
Columbia, SC 29204