Drain &  Sewer Cleaning

Residential Drain & Sewer Cleaning

Drain Cleaning

When your drain clogs, you might be tempted to reach for a bottle of store-bought cleaner to take care of it. That may unclog your drain, but it comes with a price. Those kinds of drain cleaners use highly corrosive chemicals, which are not good for the health of your drainpipes. If you really want a drain cleaning repair that will not damage the pipes themselves, you should utilize services from a professional. You will be able to have your drain pipes cleaned more thoroughly without risking damage to them over time.

Cool Care Heating, Air, Plumbing & Refrigeration offers a full range of drain cleaning services and will make sure that your drains are kept in the best possible condition. 

Why Professional Drain Cleaning Is Better

While store-bought drain cleaners cause damage to your drainpipes over time, professional drain cleaning makes use of non-corrosive, non-toxic methods. Drain snaking is the most common method for cleaning drain lines and is often the first thing a plumber will use to take care of a clog. A drain snake is basically a long cord with an auger on the end of it like a drill bit. The cord is inserted into the drain line until it encounters the clog. The auger is then turned by a hand crank, or occasionally a battery powered motor, to drill through whatever is clogging the line. This is often more than sufficient to clear out most drain clogs. If it is not, though, there are other options to explore.

For those stubborn backed up drains, hydro jetting can be used. A hydro jet is a thin hose with an omnidirectional sprayer head attached to it, which allows it to reach all areas of a drainpipe. The jet is lowered into the drain, and a high-powered stream of water is used to blast all waste out of the pipe. Hydro jetting is very effective at both removing any current clogs in the pipe and preventing clogs from forming as easily in the future.

Hydro Jetting Services

What Is a Jetter?

A jetter, also known as a sewer jetter or hydro jetter, is a specialized piece of equipment used for drain and sewer cleaning. It consists of a high-pressure pump (3,000 PSI), hoses, and a nozzle. The jetter is connected to a water source, such as a water tank or a municipal water supply and uses high-pressure water streams to clear blockages and clean pipes.

The operation of a jetter involves feeding a flexible hose with a specially designed nozzle into the drain or sewer line. The high-pressure pump then delivers water through the hose and out of the nozzle at extremely high pressure–ours is 3,000 pounds per square inch (psi). The force of the water stream is directed forward and backward, effectively breaking up and flushing out debris, grease, tree roots, mineral deposits and other obstructions from the pipe walls.

Jetters can be used for both residential and commercial plumbing systems and are an effective and environmentally friendly alternative to traditional drain cleaning methods that use chemicals or mechanical snakes.

Using a jetting service for your drain and sewer lines serves several purposes: 

  • Clearing Blockages
    Over time, debris, grease, mineral deposits, and other substances can accumulate in your drain and sewer lines, causing blockages. Jetting uses high-pressure water streams to break up and flush out these blockages, effectively clearing your pipes.
  • Preventive Maintenance
    Regular jetting helps prevent future blockages by thoroughly cleaning your pipes and removing buildup before it becomes a problem. This proactive approach can save you from costly repairs down the line.
  • Improved Drainage
    Clearing out debris and buildup allows water and waste to flow freely through your pipes, improving drainage and preventing backups and overflows.
  • Environmentally Friendly
    Jetting is an environmentally friendly method of drain cleaning since it typically doesn’t involve the use of harsh chemicals. It relies on the power of water pressure to clean pipes effectively.
  • Non-Invasive
    Jetting is a non-invasive method of drain cleaning that doesn’t require digging up your yard or disrupting your landscaping. It can often be performed through existing access points in your plumbing system.

Overall, jetting helps maintain the health and functionality of your drain and sewer lines ensuring that your plumbing system operates efficiently and effectively.

Sewer Cleaning

Do you have plumbing problems, and you suspect a clogged sewer line? Have you been told that you probably need sewer cleaning, but you are not sure where to go, or what that even entails? Unless you have had sewer problems before, it can be hard to know what to look for or which signs indicate you need a sewer cleaning. Sewer problems can be hard to detect and can be there for quite a while before you see any signs of them. 

Call Cool Care Heating, Air, Plumbing & Refrigeration for sewer cleaning services when you notice any of the following problems:


You experience frequent drain backups at home


Multiple locations in your home seem to back up all at once


You have weird backup problems

(i.e., your toilet overflows or your shower fills up with water every time your washing machine drains)


Foul odors coming from your drains


Water rising from your drains


Water leaking from under your toilet


Unusual sounds coming from the pipes

If you experience any of the above, give us a call to assess your lines as sewer line problems can eventually turn into more serious foundation issues. Sewer backups can cause thousands of dollars of damage inside your home, and clogged sewer lines and backups can even cause disease. Though, the easiest way to determine if your sewer needs to be cleaned is to send a camera down your line to look at it. The camera shows you exactly where there is buildup in your sewer, what it is made of – tree roots, grease and scale are the most likely culprits – and how extensive the problem is. 

Video Pipe Inspection Services

What Is a Video Pipe Inspection?

A video pipe inspection is a process used to visually examine the interior of pipes, within plumbing systems and underground infrastructure such as sewer lines or drainage systems. It involves inserting a small, waterproof camera attached to a flexible rod or cable into the pipe. The camera transmits real-time video footage to a monitor allowing inspectors to assess the condition of the pipe, identify any damage, blockages or leaks and determine the need for repairs or maintenance. Video pipe inspections are valuable for diagnosing problems without the need for costly and invasive excavation as well as for preventive maintenance to address issues before they escalate.

 What Are the Benefits of a Video Pipe Inspection?

Video pipe inspections offer several benefits:

  • Accurate Assessment
    Video inspections provide a clear, real-time view of the interior condition of pipes allowing for accurate assessment of any issues such as cracks, leaks, corrosion or blockages.
  • Cost Effective
    By pinpointing problems accurately, video pipe inspections can help avoid unnecessary excavation and repairs saving both time and money.
  • Preventive Maintenance
    Regular inspections can identify potential problems before they escalate enabling proactive maintenance and avoiding costly emergency repairs.
  • Non-Invasive
    Video inspections eliminate the need for extensive excavation to diagnose pipe problems minimizing disruption to property and reducing the risk of damage to surrounding structures.
  • Documentation
    Video footage provides visual documentation of the pipe’s condition which can be useful for insurance claims, compliance requirements or future reference.
  • Efficient Problem Solving
    Inspectors can quickly identify the source of issues allowing for prompt and targeted repairs which helps to minimize downtime and inconvenience.
  • Environmental Benefits
    By detecting leaks or blockages early, video inspections can prevent environmental contamination and reduce the risk of sewage backups or overflows.

Overall, video pipe inspections offer a comprehensive and efficient method for assessing the condition of pipes, ensuring proper maintenance and prolonging the lifespan of plumbing and underground infrastructure.

Sewer Line Repair

Fixing sewer line problems starts with testing. Specifically, hydrostatic testing, which can identify leaks in your sewer system. Cool Care Heating, Air, Plumbing & Refrigeration specializes in hydrostatic testing as well as using video pipe inspection to pinpoint broken pipes or other causes of the issue.

Once the cause is identified, we clean the sewer line with our state-of-the-art equipment and materials – such as a sewer jet and eco-friendly chemicals – then perform other preventive measures as necessary.

Sewer Line Replacement

Slowly draining sinks, showers, tubs or a clogged drain may indicate problems that go beyond a single drain. If there are problems with your home’s sewer lines, such as a slow leak or a clog in the pipe, it can affect how the plumbing flows throughout the entire house. Cool Care Heating, Air, Plumbing & Refrigeration is outfitted with industry leading drain inspection equipment to determine the location and extent of your sewer line damages. We strive to use minimally invasive techniques to fix the problem. There are several indications that you need sewer line replacement.

Warning signs for sewer line replacement:


Sewage visible in your yard


Sewer water backing up into a tub


Tree roots in your sewer line


Sewer water seeping out from under a toilet


Brighter patches in your lawn


Collapsed pipes

Call Cool Care Heating, Air, Plumbing & Refrigeration right away if you notice signs of a sewer line problem. These concerns will worsen over time and can even start to affect your home’s foundation. We will approach the problem and complete the repair or replace the sewer lines, if necessary. We focus on using a no-dig approach whenever possible.

If you need a professional drain or sewer cleaning, please give us a call
at 803.772.7715 to schedule an appointment today!

Drain &  Sewer Cleaning

Commercial Drain & Sewer Cleaning

Drain Cleaning

When your building’s drains clog, there is an underlying cause. Is your system draining more slowly than normal? Do you experience backups often? If you find yourself having to fix slow or backed-up drains regularly, your system needs a good cleaning. Schedule regular preventive cleanings that can keep your system working smoothly and prevent any unwanted surprises.

To clean your drains – or unclog blocked systems – we use several techniques:

Drain Snaking

Drain snaking by using a drain auger is often the first method we try to unclog a drain. Made of a long length of cable, the auger is fished into the pipe. Because we have snakes and augers of varying lengths, we can use one that is a perfect match for your pipe’s length. If the auger does not fix the clog, we can move on to other methods.

Hydro Jetting

Our hydro jet services use high-pressure water to break apart and remove clogs from your building’s plumbing system. The water in our hydro jet system is highly focused and can cut through thick materials. Businesses that have heavy use draining may especially benefit from this service. Some of the settings where we use hydro jetting include:

    • Factories
    • Restaurants
    • Hospitals

A water pump is designed to move water that has no suspended solids or particulates. Water pumps move ground water, potable and salt water. High pressure water jet equipment is used to aim high pressure water streams for cleaning purposes and is the best way to clean grease, sludge, sand and debris from sewer lines. To form an efficient water jetting system, pressure is the vital ingredient, and the streams of water we use is 3,000 PSI. Heavy duty hoses and penetrating nozzles help us to get where the problem is.

Hardened deposits are removed more adequately with high pressure water jetting, and softer materials are removed more aptly with lower flows of pressure. High pressure water jetting is used for cleaning metal, wood, concrete, stone, plastic, glass or other building materials. This method is an efficient, economical and environmentally safe way to clean drain and water pipes. Restaurants and other commercial establishments typically require frequent high-pressure water jetting to remove mineral deposits, grease buildup, sludge and debris that accumulate in the lines. Thus, many of our customers prefer to set a up a scheduled program to keep their pipes and drains clean with high pressure water jetting.

Video Pipe Inspection

Video pipe inspections use a fiber optic camera with fitted lights that are fed down the pipe like a drain snake. The camera sends real-time images back to the operator. After analyzing the pipe, we can then plan our approach for aggressively removing the clog. Things to watch for that may cause problems with your sewer and drains:

    • Broken, Cracked or Collapsed Pipes – Damaged pipes and/or ducts due to shifting soil or settling
    • Blockage – Grease buildup or foreign objects restricting flow requires line cleaning
    • Corrosion – Can cause sections of pipe to collapse and deteriorate
    • Leaking Joints – When seals between pipes break, water can escape into the area surrounding the pipe
    • Buried Pipe – When pipes sink due to ground or soil conditions, they can create valleys that collect paper and waste
    • Root Irritation – Trees or shrub roots can invade sewer pipes and prevent normal clearing
    • Off Grade Pipe – When existing pipes are constructed of substandard or outdated materials, they can be subject to corrosion and deterioration

If you need a professional drain and/or sewer cleaning, please give us a call at 803.772.7715 to schedule an appointment today!